Refund & Exchange
This is evaluated case by case bases. If a customer changes his/her mind after item is shipped, we will only refund the item cost and customer will have to pay for return shipping. For exchanges, customer will have to pay shipping.
Return window is 14 days from purchase.
IF ITEM BREAKS ON ITS WAY BACK TO US ( RETURN SHIPPING), WE MAY NOT ACCEPT IT. We may only refund prorated amount based on how excessive the damage is. Wood Art is more delicate than metal.
Custom orders cannot be returned or refunded !
Modernwallart.uk is committed to ensuring the privacy of your personal information and this privacy notice is designed to tell you which information we collect from you, and how this information may be used and how it is protected.
Modernwallart.uk follows the privacy outlined on our website and we make sure to inform the customer of any changes.Modernwallart.uk does not allow any third parties to access private information of its customers, except in cases of law enforcement requests.
Protecting your personal order information is our number 1 priority. Our technology consist of secure sockets layer the most advanced online ordering security system. All of your personal information including credit card number is encrypted we never sell, trade or otherwise disclose identifiable information to anyone.
We use secure Paypal and Stripe services for all our online payments to give our customers better security and reliability.
Collection & Use Of Personal Information
Modernwallart.uk limits its requests for information to what is required to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of user information that may be collected may include your name, address, telephone number, e-mail address, a description of the item requested or purchased and the IP address of your computer.